Case Study
When I interviewed for a design position at Reso.ai, they asked me to look at the email template they used to send the customer a receipt of their reservation. I pointed out that the format was too long, and contained information that the user did not need to see in the email.
I created a prototype onsite that focuses on the information that the recipient will prioritize, and shortens the vertical length email.
Below on the left is a screenshot of the original email, and on the right, my proposed prototype.
![](https://cdn.myportfolio.com/b909b3ee48c58a7835f23a3db3220597/cca53a0d-838f-43d6-95e1-8b58d9444f8d_rw_600.png?h=69559e7c0447f91d7bc01134fed3a7c6)
![](https://cdn.myportfolio.com/b909b3ee48c58a7835f23a3db3220597/f4927082-0d6e-420a-a4b8-da5645b2ebaf_rw_600.png?h=00eab99cc1be3641bb7335838ca74587)
Again, their original and my mockup, side by side
![](https://cdn.myportfolio.com/b909b3ee48c58a7835f23a3db3220597/452fbbdf-4af4-425d-98c9-4abe417e88ec_rw_600.png?h=9648bcae191569f42f13a7dc10a4fdf8)
![](https://cdn.myportfolio.com/b909b3ee48c58a7835f23a3db3220597/54bd0b8e-7474-4ed2-9916-886c64b06879_rw_600.png?h=d3ac2315657c7a968f9627d1166b7e04)